Trying to cancel a flight, follow up on a refund, or figure out the baggage rules can get confusing quickly. The easiest way to get these queries sorted is by contacting the Turkish Airlines Vilnius Sales Office in Lithuania. Speaking with airline representatives is the most reliable way to get clear answers and assistance with travel procedures. This page provides the contact details you’ll need to get in touch with the professionals.
Details of Turkish Airlines Vilnius Sales Office: Contact, Address & Customer Service Details
| Turkish Airlines Vilnius Sales Office Address | Rodūnios kel. 2-1A, Vilnius City, Vilnius City Municipality, Lithuania |
| Turkish Airlines Hotline Number | + 90 850 333 08 49 |
| Office Opening Hours | Weekdays: 08:00-12:00 / 13:00 – 21:00 Weekends and Public Holidays: 08:00-12:00 / 17:30-21:00 |
| CUSTOMER.LT@THY.COM | |
| Manage Booking | https://www.turkishairlines.com/en-int/flights/manage-booking/ |
| Flight Status | https://www.turkishairlines.com/en-int/flights/flight-status/ |
Turkish Airlines Vilnius Airport Sales Office Address and Google Map Location
| Airport Name | Vilnius International Airport |
| Turkish Airlines Vilnius Airport Office Address | Rodūnios kl. 10A, Vilnius, 02189 Vilniaus m. sav., Lithuania |
| Airport Contact Number | +37061244442 |
| Office Opening Hours | 9:00 am – 5:00 pm (Weekdays) |
Map Location:
List of all Turkish Airlines Global Sales Offices.
Turkish Airlines Headquarters Information
Get a complete rundown on the Turkish Airlines headquarters location and contact details.
| Turkish Airlines Head Office Address | Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye (Türk Hava Yolları Genel Müdürlük Binası, Atatürk Havalimanı, Yeşilköy 34149 İstanbul Türkiye) |
| Turkish Airlines Corporate HQ Phone Number | +90 212 463 63 63 |
| Fax Number | +90 212 465 21 21 |
| Office Opening Hours | Monday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed |
| info@thy.com | |
| Official Website | https://www.turkishairlines.com/ |
Turkish Airlines’ Cancellation Policy in 2026
Turkish Airlines allows passengers to cancel their ticket within 24 hours of booking for a full refund. The flight should be at least seven days away from the departure date. After that, cancellation fees apply based on the selected fare type. Refundable tickets get a partial or full refund, while non-refundable tickets may only cover taxes.
Available Turkish Airlines Fleet Details
- Airbus A300
- Airbus A300B4
- Airbus A310
- Airbus A310-200
- Airbus A310-300
- Airbus A319
- Airbus A319-100
- Airbus A320
- Airbus A320-200
- Airbus A321
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330
- Airbus A330-200
- Airbus A330-300
- McDonnell Douglas MD-90
- McDonnell Douglas MD-90
- Airbus A340
- Airbus A340-300
- Airbus A350 XWB
- Airbus A350-900
- Boeing 737
- Boeing 737-400
- Boeing 737-500
- Boeing 737-700
- Boeing 737-800
- Boeing 737-900ER
- Boeing 737 MAX 8
- Boeing 737 MAX 9
- Boeing 777
- Boeing 777-300ER
- Boeing 777F
- Boeing 787 Dreamliner
- Boeing 787-9 Dreamliner
- British Aerospace BAe 146 / Avro RJ
- British Aerospace Avro RJ100
- British Aerospace Avro RJ70
- De Havilland Canada DHC-7 Dash 7
- De Havilland Canada DHC-7-100
- McDonnell Douglas DC-9
- McDonnell Douglas DC-9-10
- McDonnell Douglas DC-9-30
- McDonnell Douglas DC-10
- McDonnell Douglas DC-10-10
- McDonnell Douglas DC-10-30
- McDonnell Douglas MD-80
- McDonnell Douglas MD-83
Services Offered by Turkish Airlines City Sales Office in Country
| Turkish Miles & Smiles | Flight Ticket Booking | Baggage Allowance |
| Turkish Do & Co | Flight Ticket Cancellation | Duty Free Allowance |
| Turkish Airlines Mobile App | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Turkish Airlines Lounges | Web / Online Check-in | Seats Enquiries and Selection |
| Turkish Airlines Duty Free | Airport Counter Check-in | Airport Transportation |
| Turkish Airlines Codeshare | In-Flight Meals | Animals and Pets |
Be it a ticket change, a refund follow-up, or a baggage-related concern, the Turkish Airlines sales office in Vilnius is there to ease your worries. All details needed to reach out to the experts are listed above. For the most accurate and current information, contact the staff directly.
Frequently Asked Questions:
You can cancel your flight ticket on the official homepage, using the mobile app, or by calling the Turkish Airlines sales office.
Under the Refund policy for 2026, Turkish Airlines passengers can easily claim refunds for canceled or delayed flights via the official website or customer care center.
Yes, travelers can download a boarding pass on the Turkish Airlines official website or in the app on their phones.
You can make changes to your flight date and time by visiting the airline’s homepage “Manage Booking” section. Otherwise, call the help center for assistance.
Turkish Airlines check-in rules 2026 allow travelers to complete their check-in online up to 24 hours before the scheduled departure.
The Turkish Airlines baggage policy permits one piece of personal items (4 kg) and one carry-on (8 kg) for all passengers. Checked baggage guidelines vary for different cabin classes.
Yes, the airline may charge a fee for missing the flight if it is considered under the “no-show” policy of the airline.
Turkish Airlines charges $90 for an additional piece of baggage. The fee varies depending on the selected route and cabin class.
Refunds are processed between 7 and 20 days; the timeline varies by payment method (card, cash, bank transfer, etc.).
Yes, Turkish Airlines compensates travelers if the flight arrives more than 3 hours late. Contact the office for more details.